Kaiyla A.A. Cooper

Educator and Customer Service Specialist

kaiylacooper11@gmail.com

Versatile educator & customer‑service specialist with 7+ years of frontline retail experience and a passion for language learning. Known for translating complex ideas into engaging lessons and delivering upbeat, consultative service that keeps customers coming back.

Experience

Haskell’s Wine & Spirits

2017 - Present

Cashier

Engage 100+ patrons per shift with tailored wine recommendations.
Monitor and replenish inventory across 1,200 SKUs.
Process $3k–$7k in daily POS transactions with 99.9% accuracy.
Recognized twice as “Customer MVP” for deep product knowledge.

Yinghua Academy

2015 - 2020

Aftercare Staff

Tutored K‑8 students in math, reading, and beginner Mandarin, reinforcing concepts and raising quiz scores.
Designed weekly art projects that boosted after‑school attendance and fostered creativity.
Partnered with lead teachers to uphold behavior standards and maintain a safe, inclusive environment.

SELF International

2016

Volunteer Educator

Delivered interactive nanotechnology lessons to groups of 20–30 students, sparking curiosity in STEM fields.
Coordinated hands‑on demos and ensured smooth transitions between activities.